Privacy Policy
At Udon Yasan, we are committed to protecting your privacy and ensuring the security of any personal information you share with us. This Privacy Policy outlines how we collect, use, and protect customer data when interacting with our restaurant, website, or social media platforms.
By visiting our restaurant or using our services, you agree to the terms outlined in this policy.
1. Information We Collect
When you dine at Udon Yasan or engage with us online, we may collect the following types of personal information:
- Personal Contact Details: Name, phone number, and email address if you make a reservation, contact us for inquiries, or participate in promotions.
- Payment Information: All transactions are processed securely through authorized payment providers. We do not store or retain any credit card details.
- Online Interactions: If you engage with Udon Yasan through our website or social media platforms (Instagram, Facebook), we may collect data such as public profile information or interactions (comments, messages, and reviews).
- Website & Analytics Data: If we have an official website, it may collect non-personally identifiable information such as IP addresses, browser type, and cookies for website analytics and performance improvements.
2. How We Use Your Information
The information collected is used solely for the purpose of improving our customer service, operational efficiency, and dining experience. This includes:
✔ Managing Reservations – Ensuring a smooth booking experience for customers.
✔ Processing Transactions – Handling payments securely and efficiently.
✔ Providing Customer Support – Responding to inquiries, complaints, and feedback.
✔ Marketing & Promotions – Sending updates about new menu items, special events, and offers (only if you opt in).
✔ Security & Fraud Prevention – Ensuring safe transactions and preventing misuse of our services.
3. Information Sharing & Third-Party Disclosure
We do not sell, rent, or trade your personal information to third parties. Your data is only shared under the following circumstances:
- With trusted service providers (e.g., reservation platforms, payment processors) to facilitate transactions and bookings.
- As required by law, if we are obligated to disclose information for legal investigations or compliance.
- With customer consent, if you explicitly agree to share your details for marketing or promotional purposes.
Any third-party services we work with are required to maintain confidentiality and adhere to data protection laws.
4. Data Security & Protection
We take reasonable security measures to protect any personal information collected. Our policies include:
🔒 Encryption protocols for online transactions and customer records.
🔒 Limited access to customer data, ensuring only authorized personnel handle information.
🔒 Regular policy updates to stay compliant with privacy and data protection laws.
Despite our best efforts, no online data transmission can be guaranteed 100% secure. Customers should be cautious when sharing personal details online and report any suspected security breaches to us immediately.
5. Your Privacy Rights
As a valued customer, you have the following rights regarding your personal information:
✔ Right to Access – You may request a copy of the personal data we have about you.
✔ Right to Correction – If any information is inaccurate, you can request updates.
✔ Right to Deletion – You may request the removal of your personal data from our records.
✔ Right to Opt-Out – You can unsubscribe from promotional emails or marketing communications at any time.
To exercise these rights, please contact us directly.
6. Changes to This Privacy Policy
Udon Yasan reserves the right to update or modify this Privacy Policy as needed. Any significant changes will be posted on our website and social media channels. Customers are encouraged to review this policy periodically.
7. Contact Information
If you have any questions or concerns regarding our Privacy Policy or how we handle customer information, please reach out to us:
📍 Address: 186 Bourke Street, Melbourne, Victoria, 3000, Australia
📞 Phone: Currently unavailable
By visiting Udon Yasan, you acknowledge and agree to the terms outlined in this Privacy Policy. We are committed to respecting your privacy and ensuring a safe and enjoyable dining experience. Thank you for your trust, and we look forward to welcoming you! 🍜✨